POSITION TITLE: Integrated Behavioral Health Manager – Napa
DEPARTMENT: Behavioral Health
REPORTS TO: Director of Integrated Behavioral Health
SUPERVISION GIVEN: Napa County Licensed clinical staff, Associate clinical staff and master’s level students
LOCATION: Napa, CA
HOURS: Full time, Mon to Fri
About CommuniCare+OLE
Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
BENEFITS
- Medical, Dental, Vision Coverage
- Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
- 18 days of PTO (Vacation & Sick)
- 10 Paid Holidays + 1 Float Holiday
- 4% Employer Match for 403(b) retirement plan
- Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
- Life & Accidental Insurance Coverage
- Employer contribution for Health Savings Account
- Flexible Spending Account (FSA) and Limited FSA Options
JOB SUMMARY: Responsible for planning, coordinating, and overseeing the administrative aspect of integrated behavioral health staff and program in Napa County, to ensure department goals and objectives are being met. Work in tandem with IBH Director and IBH managers to ensure Napa County integrated behavioral health at Communicare+OLE is clinically and operationally sound. Also responsible for providing integrated behavioral health services to patients including psychosocial assessments, interventions, referrals and consultation to providers. This position is 50% administrative and 50% direct service.
KNOWLEDGE OF WORK
| Must have knowledge of the current Diagnostic Statistical Manual of Mental Disorders and ability to accurately use this knowledge to diagnose patients and inform treatment planning
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| Knowledge of psychotropic medications and physical health conditions/chronic disease
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| Knowledge of crisis intervention, applicable laws and ethical consideration related to patient rights, treatment, safety and confidentiality |
DUTIES AND RESPONSIBILITIES
| Personnel Management: Develop staffing plans, interview, hire, and supervise the orientation and training of licensed Napa County staff and students; plan, assign direct duties and work schedules of Napa County staff/students; provide annual performance evaluations and improvement plans as needed, review and approve timesheets and other managerial duties as required |
| In collaboration with IBH managers, lead success and champion philosophy of Integrated Behavioral Health model, which includes a brief solution focused model fully integrated within primary care clinics. |
| Ensure Napa County staff complete clinical documentation in a timely and thorough manner |
| Provide staff/student supervision and integrated behavioral health services through a trauma informed/health equity lens. |
| Represent Communicare+OLE at meetings with community partners |
| Recruit student interns from University/College Social work and/or Counseling departments |
| Interface with each student’s practicum instructor to provide clinical and professional feedback and complete any forms specific to each student’s internship |
| Define, track, and evaluate Napa County staff productivity goals related to efficacy of treatment and quality of care |
| In collaboration with the Integrated Behavioral Health Director, develop and maintain procedures and protocols according to most current integrated behavioral health guidelines. Ensure compliance with legal issues, including but not limited to, patient confidentiality and risk management; ensure compliance with federal, state, and local regulations |
| Prioritize, schedule and conduct individual, couples, and family therapy for patients referred for integrated behavioral health services. This position is 50% administrative and 50% direct service.
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| Develop and maintain continuous Quality Improvement processes for clinical and case management functions and services; audit/review assessments, screenings, treatment plans, and progress notes for accuracy and adherence. |
| Communicate and collaborate with clinic providers, hospital staff and appropriate external providers or agencies to manage patient’s behavioral health issues |
| Provide crisis intervention and brief warm handoffs as needed |
| Document appropriate information in the electronic health record system in a timely and thorough manner |
| Maintain professional license as per California Board of Behavioral Sciences |
| Perform other duties as assigned |
EDUCATION, EXPERIENCE, TRAINING
- Current California Licensed Clinical Social Worker or Professional Clinical Counselor required.
- Two years post master’s degree and supervisor experience required.
- Experience working in an integrated behavioral health setting, including brief-solution focused services strongly preferred. Knowledge of integrated behavioral health program models and implementation strongly preferred.
- Must have ability to supervise, lead and develop staff.
- Strong verbal and written communication skills; Bilingual (English/Spanish) language preferred.
- Excellent interpersonal and customer service skills required; ability to handle difficult patient situations.
- Computer skills including Microsoft Office required; electronic health record system preferred.
- Must have strong analytical and problem-solving skills.
- Must certify and remain current in CPR.